Blog
Here you’ll find inspiration and practical advice all focused on your communication skills development, managing public speaking anxiety, improving your confidence in the workplace, developing effective leadership skills, knowing how best to find a new role or career, learning how to get promoted and understanding your strengths, skills and values.
Ten top tips for networking (how to speak to strangers)
Great questions to develop rapport, the Dalai Lama telling it like it is and the mighty power of a handwritten card.
You know how it goes, your manager’s keen that you go to that networking event, get the word out about a new service and come back with a host of eager customers that want a follow up meeting.
But networking doesn’t quite work like that. It’s about creating connection, solid listening skills and being helpful to others. Here are real, practical ways to successfully network and be a good asset to others in your network.
Ask AI or get a coach?
Disclaimer - you can probably guess which side of the fence I’m on with that one… but read on. Have you ever shared a career challenge like this with AI?
Dear ChatGPT, it’s me again…I’ve had a heck of a week and, yes, I know it’s only Wednesday. Can you help? I'm struggling with three deadlines that are getting increasingly close and one of those involves that presentation to a client who I think I’ve mentioned to you before, you know the one that always looks at me like I’m a bit slow.
I’ve a presentation to deliver tomorrow afternoon to senior management that I haven’t even started to look at yet but it’s hey, only 5 minutes…. so I can probably just wing it, can’t I?
Do this to really figure out how good your communication skills are
How do you know your stakeholder relationships are strong? How do you know that your colleagues value your skills? How do you know that your communication skills are supporting your career and not creating stress – for yourselves and others?
And wouldn’t it be great if there was a simple way to check this out? Well, it turns out there is!
Welcome to the Power Audit. Here’s how you do it.
What a rock star can teach you about facilitation skills
Tom Jones, Bryan Ferry and KT Tunstall. What do they have in common?
How can this help your career and get you noticed for all the right reasons? And how can it help you be a brilliant facilitator that brings people together?
If you’re anything like me you’ve been to a number of concerts. Live music is special, isn’t it? That energy in the room. Hairs on the back of the neck stuff. And yet it can be a very different experience. And for me, that's down to how good the performer's facilitation skills are.
How to run a meeting people want to stay awake for
Picture the scene: you’re at the top of the table. Sitting around you are people from different departments and organisations, and they all know their stuff. They’ve got facts and figures at their fingertips.
They’re looking to you to run the meeting. And you’re looking to put your public speaking tips into action to impress. What do you do?
Read on a for a simple check list of what to do to chair and facilitate a meeting effectively.
How to improve your visibility and value at work
A website’s a place to announce things, isn’t it? And I’ve just done one small thing that’s made a big difference.
Chosen words to shape a message and get clearer about what I do and the benefits I bring to others.
Which leads me to this question and short exercise that you can do to strengthen your profile and raise your visibility to others…
The one thing that's king and core to your communication skills
I recently replaced a relic of an old phone. And spoke with someone who’s customer care and communication skills were off the charts. But it was one thing that he did which really impressed me.
And it’s a skill that goes a long way in developing rapport and trust with others. And we all love it when someone uses this skill with us.
Here’s what he did.
The rollercoaster at the edge of your sofa's back. Got your sequins ready?
Emotional triggers. Grinning madly. Then welling up moments later. Giving a crap about something. Excitement. Every minute dripping with glamour. A few laughs.
There’s one show on the telly right now that's nailing all of these.
Mainly because of the range of emotions it manages and creates and the sheer excitement it can pack into a couple of hours.
Applying this one badminton technique strengthens your relationship with stakeholders
I played a lot of badminton as a kid at school, regional and national level. And there’s one golden rule my coaches drilled in to me that improved my game and can improve your relationships with stakeholders.
You’ll stand out as a better listener and someone who has focus and attention.
Here’s how…
How to deepen your connections by showing your true colours
When we’re vulnerable and open up, it increases our ability to connect with people. It develops trust. And strengthens relationships.
And yet it can be safer to be neutral and not attract too much attention to ourselves.
Here’s what a tin of white paint and a recent networking event taught me about opening up to others.