Lessons from life in an igloo, chatty horses and dealing with emergencies.

Good communication skills are about being able to go up and down the gears smoothly.

To know the bonding effects of words, and to know when too many words can be dangerous. 

When we think of communication we often think of talking. However, rather than using our words to tell, we can use them to ask questions that deepen our connections to others and get them talking.

How well do you know your team and your colleagues? Is it all business business business or do you know them personally?

You’re a manager and lead a team. How do you connect with individuals and create an open, healthy communication? This is quite brilliant on the topic.

“Every year when we left California he made index cards for us. He wrote down every phone number where he might possibly be reached and taped a dime next to each number…

“The best course in leadership the school offers” is how it’s often referred to at The Hotelschool The Hague: a five day outdoor programme in The Ardennes, Belgium.

Twelve young leaders are thrown together to complete a range of assignments, 2 night time hikes with overnight camps, a bunch of new leadership theory and not a lot of sleep. Having gone as a co-trainer on a retreat here’s what I learned…

Congratulations, you've been promoted! Your stellar communication and leadership skills have been noticed and you're now in charge of motivating, guiding and looking after a group of people. Your team.

Whilst getting results is about doing stuff, a lot about being a manager is asking the right questions to help shift people's thinking to help them make decisions to get their own results. You can support your team members by using the following simple framework.