How to increase your value by talking to invisible people

Raising your visibility and value by doing one simple thing.

I used to work as a receptionist. A role that mostly gets ignored by folk.


You’re in the background in many ways. Almost invisible, really.

That person who keeps the plants company. Answers phones. Smiles a lot.

Gives people directions. And not many people really talk to you.

But one person did.

He was a customer that visited once a month or so.

He spoke to me as a person.

Asked me how my weekend had been.

If I had holiday plans.

Then he actually remembered what I’d told him and asked about it next time he came in.

Simple, yes?

But huge.

I work with people to help them develop their communications skills to raise their visibility and value.

And most people think that means doing this up the way.

Impressing the folk with power.

But it’s about how you treat everyone that you work with.

And putting your best foot forward when you communicate no matter who it's with.

The attention you pay to them.

How well you listen.

Even IF you listen to them.

How much time you give them from your busy day.

And showing that you see this person.

That they aren’t invisible.

✅ When steps can you take to really engage with people you work with?

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Values and how they can bite you in the ass